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MX changes are recommended for advanced users only. An incorrect handling of MX records could cause delivery problems for your e mails. To change the MX records: 1. Sign in to cPan

Every hosting plan lets you create and use one or more e mail accounts. The number of accounts allowed is shown in your cPanel, in the left hand menu of the main page among other s

To block messages sent from a specific e mail address: To block these messages on all your hosted e mail accounts: 1. Sign in to cPanel 2. In the E mail Management Tools section, c

What is an autoresponder or automatic reply and how is it useful to me? An autoresponder lets you set up an e mail account so that it automatically sends a prepared reply to every

What is an e mail forwarder? Forwarders let you send a copy of all mail from one e mail address to another address. For example, if you have two different accounts, email1@domain.c

For our clients who are not satisfied with the Horde, SquirrelMail or RoundCube programs currently available with our e mail services, you can now read and manage the e mails recei

An addon or parked domain can only be added to your account after it has been registered with a domain provider and after its DNS has been configured correctly. You can order one f

Why do I see this "parking page" on the domain $domain This "Parking Page" is shown when you visit the domain $domain. The domain name $domain has been registered by a client of ww

Before you can transfer your domain, make sure you meet the eligibility conditions for a domain transfer. The transfer of a domain name that is not eligible will fail and cause add

Please note that by changing the NS servers of your domain, you are changing an important setting that may take your site offline. A DNS change can take up to 48 hours to take effe

You are free to choose the domain name that suits you best, provided it has not already been registered by someone else. Here are a few guidelines for choosing a good domain name:

A domain name transfer means having a domain name hosted by a registrar or Internet provider other than the one that first registered it. Transferring a domain name is sometimes a

In cPanel, click 'Change Password' under 'Preferences'. Enter your old password, then the new one. We recommend a password of at least 8 characters made of letters and digits. We a

This procedure is recommended for advanced users only. It is sometimes useful to have access to your site's traffic statistics without going through the administration panel. Here

Anyone can reach the subdirectories of public\ html with a web browser. But suppose you want to restrict access to one particular directory. You can do this from cPanel by clicking

The Website Builder, available with some plans, lets you create your website easily in a few minutes, choosing among more than 585 design templates, all without installing any soft

The procedure for moving an independent hosting account onto an existing hosting account, as an additional site also called an addon domain , can be fairly complex and is not recom

If you cannot sign in to cPanel the hosting management panel , several causes and solutions are possible, depending on the problem. PROBLEM 1 A window appears asking for your usern

You will often need to configure your web application so that it works with your database. If you have not done so yet, create a new database in cPanel and take note of: 1. the nam

Every hosting account gives you access to one or more MySQL databases. You can create these databases in your cPanel and manage them with the phpMyAdmin graphical administration in

Management through phpMyAdmin: you can create, modify and delete the information in your database with the phpMyAdmin software, available in the Databases section of your cPanel. F

Here is an example of how to use your MySQL or MariaDB databases in a PHP script, with PDO , the recommended interface since PHP 7. The old mysql functions were removed in PHP 7.0.

Many scripts ask for a hostname or server name during their configuration. You can use localhost as the hostname. This tells the script that the MySQL server is on the same machine

You can make a backup of your website by following these steps: 1. Sign in to your cPanel. 2. Go to 'Backup', under 'Files'. 3. Click 'Download or Generate a Full Backup'. 4. Choos

In technical terms, the path is the route used to reach a file, or to go from one place to another in the file system. Under Windows, an example of a path is: C:\\path\\to\\file.tx

In the client area, each contact has an access level for your company, and it decides which pages they see. An accountant doesn't need nginx logs, and a sysadmin doesn't necessaril

What is an additional site or addon domain? An addon domain also called an additional site is a website added to an active web hosting account that already has a main domain name.

Some pages of the client area are made of cards: the home page Overview , the page of each of your services, and the first Overview tab of the Alerts , Docker , Protection , Accoun

A screenshot, a short video or a log excerpt is often worth more than a long explanation. You can attach files to a new request as well as to each of your answers. Attach a file 1.

You can block particular systems and users from accessing your site by blocking their IP address or domain. To block an IP address: 1. Sign in to cPanel 2. Under the Security headi